Daniella M Fxu

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Refund

Mytrip - Refund
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I had planned to fly from TLV to Delhi on AI 140 on August 31, 2023. Unfortunately, the flight was canceled just as I was about to board, and I was not given any alternative options from Air India. Therefore I did not use the tikect I purchuse from MyTrip, and I will appriciate your help with a refund.
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Preferred solution: Full refund

Aissatu B Duf

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Reembolso

Mytrip - Reembolso
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Mytrip - Reembolso - Image 3
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Eu comprei o bilhete 126 e recebi apenas 21 eu quero saber quando vou receber o resto do dinheiro ja estou a espera uma semana nada
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Loss:
$105

Preferred solution: Full refund

Resolved
Zhannur O

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Resolved: For refund

Mytrip - For refund
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I buyed a ticket from my trip but Turkish airlines cancelled flight now i want refund my money. Pls contact with me +770********. Studentksa2020@***.com
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Preferred solution: Full refund

User's recommendation: How i can contact with your company so hard

Veronique T Yyx

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Vol annulé/ demande remboursement

Mytrip - Vol annulé/ demande remboursement
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Mytrip - Vol annulé/ demande remboursement - Image 3

J'ai acheté des billets d'avion du Bélize au El Salvador auprès de MON VOYAGE.

C'est fr arrivantfourmi à l'aéroport que nous avons lu que le vol était annulé.

Pas d'agent au comptoir, personne pour nous rediriger et le N Wath'sApp était inaccessible. C'est après de longues discussions avec les agents des autres entreprises que non'ai pvous acheter auprès de TROPICAIR de nouveaux billets pour la somme de 627$.

Depuis le Belize pour le Salvador il n'y a pas d'avions tous les jourss.

P...notre notre callez, jel n'est-ce pas eu pas de vol avant 1 semaine

Nous merdeume fr voyage en Amérique Centrale pour 3 mois.

DéPLtoismon Marie est handicapée HNE lune journée à l'aéroport lui a été très pénible.

Depuis non innocent j'j'ai contacté plusieurs forêts avec beaucder haut de patienceDepUtilisez le Chat de LUN VOYAGE pour demandereuh le rembnotresement du vol annulé.

Nous n'avons pas de nouveauaunec'est notre déméter. le chat esttdemenslongtempsevoterre version la plus récente incorrectcôté iblesez-nous.

Fr parallèle j'J'aj'ai contacté la cohpagnie qui a annulé le vol. Il se trouve que c'est unussi TROPICAIR. Cette entrepriseRise se *** de toute responsabilitété et nous renvoila vers MON VOYAGE.

Je je voudrais de l'aide afin de me faire rembourser les fabricfourmis du vol Anneulé.

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Loss:
$627
Cons:
  • Injoignable en cas de probleme
  • Pas responsable avec les clients

Preferred solution: Full refund

Milomir M Amo

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| map-marker Ljubljana, Ljubljana

Pleese relaese my card

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Mytrip - Pleese relaese my card
Hello Milomir Mikic! We were unable to confirm your payment so your booking has not been processed. We have not taken any money from your account. Best regards, Mytrip
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User's recommendation: Please relaease my card

Anonymous
map-marker Johannesburg, Gauteng

My current booking

Mytrip - My current booking
I have been asking for a rebook of my ticket to no avail . I remain asking and in need of a rebook of my ticket
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MIHAELA GABRIELA B

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My booking confirmation was too late

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Mytrip - My booking confirmation was too late
I was desperate to leave in my country because my mum passed away and I bought a flight tickets with mytrip.I waited for confirmation and because I din't received I start calling but nobody was able to help(I called 8 times).The flight was at am in the morning and about 3 o'clock in the morning I din't have my confirmation.I bought another ticket and after 15 min (4 am ) I received confirmation and of course I end up with 2 tickets without be able to cancel one because they told me to call the airline company. Regards, Gabriela
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Loss:
$528

Preferred solution: Full refund

Svjetlana T

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| map-marker Perth, Western Australia

Irregularities with my ticket purchase

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Hello

At November, I bought a ticket through Mytrip multilets.

Vlc-Beg 09/05

Beg-Sjj. 13/05

Sjj-Vlc.

26/05

For health reasons, at the end of February, I had to change the flight from Beg - Sjj from 13/05 to 09/05, the same day when I arrive in Beg from Vlc and continue to Sjj.

Everything was done well, I received a new electronic ticket by email with the appropriate dates.

Last night, 14/03, I received an email from Mytrip that you, as a company, canceled my flight completely and that you are refunding my money without insurance.

I don't want my flight to be canceled and I don't understand the reason and why you used my insurance to cancel my entire flight.

I don't want to buy a ticket again at a higher price.

I have all the emails and all the confirmations I got from Mytrip when they sent me the new ticket.

Please answer me as soon as possible because my time is as valuable as yours.

Mytrip won't let me communicate with them via chat. They have blocked me.

It's frustrating.

My booking number is

MNS5OF

Contact me as soon as possible.

You can't even imagine how bad a person feels when this type of humiliation is being done to them.

My contact

+61

049393****

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User's recommendation: Attention

Nisleicassio M

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Decption

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Mytrip - Decption
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Good morning. I hereby request help from you Mytrip on a tremendously exhausting subject.

On 12/5/2023 at 2:45 am

Due to the flight change made by Gol I was in transit to the airport, an accident did not allow cars to pass, at that moment

I contacted the call center that takes care of you, they asked me to call GOL Linhas Aereas, I did so, instructions were given twice,

with a history linked to the purchase of tickets, the call center attendants refused to follow the instructions, as a result of which the flight was missed,

I tried to check the refund because a call center attendant, as stated in the conversation, stated that it was on time to be done,

He asked me to wait and didn't do so, then I received an email explaining all the events and services and errors committed by them.

After that, they only gave me an option to pay 3x the purchase price to reschedule.

They always say that they must follow the company's guidelines but they refuse to respond because when they received the service on 12/5/2023 they did not do so,

I was asked if I had a Gol document guaranteeing the exemption even though I knew it wouldn't be possible as I'm not the buyer,

So, based on that, I asked for the same document from them about the possibility of a return already stated to me and they told me that such a document does not exist.

I would like you to help me with the responsibility of the call center for the damages caused to me, I missed my flight, I lost my employment contract, I will miss my return flight as I will not be able to go.

and not even an attitude on the part of the "call center" service, just constant embarrassment and encouragement for me to process mytrip,

because until it turns out that they are a service provider, they just passed by, but refused to say their corporate name.

I know that you are an integral company and I believe that you value the name and quality of the services you provide, and I believe that you are not aware

of all the atrocities committed and all the harm caused by the aforementioned call center. on several complaint sites there is a bombardment of situations

similar.

I ask you to pay attention because unfortunately the call center mentioned is not bound by any principle aligned with a serious company and the consequence

This in the information age is catastrophic.

Thank you in advance for your attention and I really hope to hear from you again.

Thank you very much.

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Loss:
$3700
Pros:
  • Promise of good prices
Cons:
  • Outsourced call center causes serious problems

User's recommendation: never

Anonymous

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| map-marker Madinat Hamad, Northern

Ticket cancellation

Mytrip - Ticket cancellation
Mytrip - Ticket cancellation - Image 2

I was waiting for more than 37 min to reach the call center answer, then I was explaining my request for the lady she responds to my call but had issue with the call signal from your side then I tried to explain my issue, but she never understood anything and I can hear someone is tilling her what to say for me already I called the same day earlier and explained that I need to talk to a supervisor regarding refund my tickets amount due to I didn't get the shenanigan visa from the Germany embassy so it was not in my hand both they replied that the airline wont refund my amount so I called the airline they told me they are fine with the refund but it must be from your side and am in the middle of this *** joke

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Amjad A Fza

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No tickets were issued

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Mytrip - No tickets were issued
My tickets were not issued , I booked 4 tickets and did not receive any confirmation mean while money from my account is deducted , we have spent a lot of money to come at the airport , all tickets were from Istanbul to Dublin returned tickets, kids are suffering at the airport , it is nonsense ,
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Loss:
$2131
Pros:
  • No advantage
Cons:
  • This company is nonsense

Preferred solution: Deliver product or service ordered

User's recommendation: This is ***

Yuriy A

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In 20 days my problem has not been solved

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The airline company canceled the flight and you, from whom I bought the ticket, still have not provided me with an alternative to this flight! I'm already tired of writing to you every day! and every day the same answers! that my problem is solved!!
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User's recommendation: Don’t believe

Anonymous

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Verified Buyer
| map-marker Toronto, Ontario

Info flight

Mytrip - Info flight
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I no receve th email confermation I pay ticket from napoli to istanbul but i no revive any email with flight ticket.
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Hamza J Tyv

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Question about lugage

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Can i add more lugage for my flight coming back from tunis to belgium. I booker only handlugahe but i need more
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Preferred solution: More lugage

PastorMzamaniLethas M

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Assistance in re directing my ticket to return from diferent airport

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Mytrip - Assistance in re directing my ticket to return from diferent airport
Original review Feb 14, 2024
i booked the flight as per the below information for two passengers from Johannesburg to Houston on the 31st March 2024 then on the 10TH We are suppose to return Home from Atlanta instead of Houston. is it possible to reroute my ticket. Email address: MLmaluleke@***.com Order number: MU34SX Johannesburg - Houston Sun 31 Mar 2024 - Wed 10 Apr 2024
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Preferred solution: I M ASKING IF IT IS POSSIBLE TO CHANGE PLACE OF RETURNING INSTEAD OF RETURNING FROM HOUSTON AIRPORT .THAT I RETURN FROM ATLANTA INTERNATIONAL AIRPORT.